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Users and permissions

Roles and permissions

Each account has a set of permissions. Admins manage them on Administration → Users.

PermissionAllows
Upload filesFiles, folders, the inbox, uploads from ShareX and the apps.
Take notesNotes.
Shorten linksShort links.
AdminEverything above, plus the Users, Logs and Statistics pages. No storage or backup limits.

A Super admin has every permission and also manages the instance: Administration → Instance (settings, storage, AI, imports), updates, clearing logs, and other super admins. Only super admins can create or edit super admins, and the last super admin cannot remove their own role. The account created at install (admin) is a super admin.

Page or actionMemberAdminSuper admin
Their own files, notes, links (with the permission)✓✓✓
Users: create, edit, delete and invite members and admins✓✓
Logs and Statistics✓✓
Impersonate users✓✓
Instance settings and storage✓
Update Fileship, clear logs✓
Create, edit and impersonate super admins✓

Managing users

On Administration → Users, New user creates an account, and each user's menu edits or deletes it. Editing sets:

  • Username and Password (leave the password empty to keep it; a new password signs the user out everywhere)
  • Permissions
  • Limits: Backups and Storage (MB), -1 for unlimited

Deleting a user deletes their files, folders, notes and short links too, immediately and without the trash. You cannot delete yourself or a super admin.

The page also shows each user's email address and whether it is confirmed, their storage use and Pending invites. See Registration and invites.

Impersonating

Impersonate in a user's menu logs you in as that user, to see what they see. A banner shows You are signed in as … with Return to my account. Admins cannot impersonate super admins. Impersonation is logged.

Storage limits

A user with a storage limit cannot upload more once they reach it (Storage limit reached). Files in the trash count until they are deleted for good. Their usage shows in the sidebar and on Settings → Storage, and with email set up they get a warning at 90%.

Account security

Each user manages their own security in Settings:

  • Security: password, Authenticator app (two-factor codes), Passkeys and single sign-on linking.
  • Sessions: every signed-in device, with Sign out and Sign out others. Fileship for Windows shows up as its own session.
  • Integrations: the upload token (see Upload API).

Sensitive actions (changing the password, regenerating the upload token, deleting backups, …) ask you to confirm it's you with your password, an authenticator code, a passkey or your single sign-on provider. Sessions do not expire by themselves; they end when you sign out or revoke them.